Assessing Intellectual Capital and Performance of Deposit Money Banks in Nigeria

Alaba Victor Oyakhire; Eseosa Osadiakemwen Enobakhare

doi:10.31181/msa31202638

Authors

Alaba Victor Oyakhire Department of Business Administration, Benson Idahosa University, Benin City, Edo State, Nigeria Author https://orcid.org/0009-0005-8575-6193
Eseosa Osadiakemwen Enobakhare Department of Sociology and Anthropology, Benson Idahosa University, Benin City, Edo State, Nigeria Author https://orcid.org/0000-0001-7912-0635

DOI:

https://doi.org/10.31181/msa31202638

Keywords:

Performance, Management Framework, Intellectual Capital, Human Capital, Structural Capital

Abstract

This study examines the effect of intellectual capital and the performance of deposit money banks in Nigeria. Intellectual capital variables, such as human capital, structural capital, and relational capital, are measured with performance. A field survey design is used for this study. Primary data are collected using a self-administered questionnaire. The population of the study consisted of 1251 managerial-level employees from selected deposit money banks in Nigeria. The validity of the study is based on expert opinions. The reliability is measured using the Cronbach-alpha method. The reliability of all items is above 0.70%, indicating high reliability. Three hypotheses are tested using Pearson’s moment correlation coefficient and regression statistics. The results show that intellectual capital parameters are related to the performance of deposit money banks. The findings show that intellectual capital is a part of the intangible assets that is capable of improving a bank’s image and performance. Hence, the research suggests that deposit money banks should enhance efforts to foster a deeper comprehension and appreciation of intellectual capital and its facets within their management framework. This entails leveraging a robust intellectual capital dimension that establishes significant connections between banks and third-party stakeholders. By prioritizing awareness of competitors, customers, and employees, banks can discern their needs and deliver ideal values to them.

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